Safe handling of electronic means of payment

The recommendation of the JSC "BANK TRUST –CAPITAL" to clients for protection from phishing


Dear customers!!!


     One of the most common methods of Internet fraud is phishing. Phishing (phishing) is a fraudulent attempt to obtain personal or confidential information under the safe disguise of the object in electronic communications.

     The technology of this Internet fraud is based on fake (phishing) web sites that mimic representation of banks and other financial credit institutions (domain names, corporate identity of these sites, their content, and the like) and which are difficult to distinguish from the original, that is, they are almost mirror images of the genuine websites of banking institutions.

     Scheme Scam is simple: due to spam mailing or mail viruses potential victims in the hope of their innocence receives letters supposedly from legitimate organizations in which they are asked to go to a bogus site and confirm the passwords, PIN codes and other personal information that can be used by criminals to steal money from the account of the victim and other crimes. And all actions the victim performs completely voluntary, not knowing what's really going on.

            Phishing — a type of social engineering based on ignorance of the users the basic rules clergy.

            Clergy is a complex of measures for the protection and privacy of resources (information, gadgets, computers, servers) on the Internet.

     For security measures, avoid deceptive or fraudulent actions must adhere to Basic rules clergyprovided by the response team computer emergency events in Ukraine CERT-UA State service of special communication and information protection of Ukraine.

     Understanding the importance of rules clergy and their regular use is key for personal safety, for the safety of chatting online and doing business, to improve resilience to cyber-devices, systems and networks.

     Persons who become victims of fraud, the experts of the National police and Bank employees are advised to promptly seek assistance to Kiev.

     For understanding issues clergy recommend the following useful links:

     Database of fraudulent sites can be found on the website of the Ukrainian interbank Association of members of payment systems EMA:

     JSC "BANK TRUST - CAPITAL" (hereinafter – the Bank) never asks customers for confidential information via e-mail, does not send emails requesting confidential information (a login name or password), do not send by e-mail software to further install it on Your computers.

     If You received a questionable letter on behalf of JSC "BANK TRUST - CAPITAL", you can notify the Bank by telephone 044-206-33-86, or send a dubious letter with comments to the email address of the Bank:

            Be careful when transferring personal information: always check and use an encrypted connection. Use the latest version of the browser. Browsers like Internet Explorer, FireFox, Google Chrome, Opera are systematically updated and have a filter phishing protection. If you are using a secure connection, the website address always starts with "https://" and not http://.