Support


Management of payment systems of the Bank
Head of Department is Nichiporenko Pavel Vasilievich
Chief economist - Korinets Ivan Mikhailovich
Deputy Head of Payment Systems Department - Amedo Diana Olegovna
tel (044) 206-33-86
tel (044) 206-33-12
MON-THU 9-00 – 18-00
FRI 9-00 – 16-45
e-mail:nichiporenko@tc-bank.com
 

The processing center (block card)
tel: (044) 494-25-91 (24/7)

Global support cardholders Visa Int. (see also on the website www.visa.com):
  • Australia 1800-882-426
  • Austria 0800-296102
  • Bahrain 8000-0014
  • Belgium 0800-15448
  • Bundaberg (800) 623-0677
  • Brazil 0800-891-7942
  • Canada (800) 227 6811
  • Caribbean (800) 227 6811
  • China North 10800-441-0165
  • China South 10-800-744-1103
  • Costa Rica 08000150515
  • Cyprus 800-95163
  • Denmark 80-01-04-48
  • Finland 0800-115089
  • France 0800-90-94-82
  • Germany 0800-181-4070
  • Greece 00800-44-13-14-10
  • Hawaii (866) 503-9312
  • Hong Kong 800-967-769
  • Hungary 06-80-015261
  • Iceland 800-8175
  • India 0008001006475
  • Indonesia 001-803-0441-1208
  • Ireland 1800-411-055
  • Israel 180-944-1343
  • Italy 800-87-41 55
  • Japan 00531-78 0112
  • Luxembourg 800-2-3827
  • Macau 0800-258
  • Malaysia 1-800-80-2267
  • Mexico 01800-123-4824
  • Netherlands 0800-022-5484
  • New Zealand 0800-447-002
  • Norway 800-18-128
  • Peru 080052868
  • Philippines 1800-1-442-0082
  • Poland 0-0800-441-23-37
  • Portugal 800-844-857
  • Puerto Rico (866) 503-9267
  • Russia 810-800-2077-2044
  • Singapore 800-441-1222
  • South Africa 0800-99-0956
  • South Korea 00-308-442-0094
  • Spain 900-948978
  • Sweden 020-79-3108
  • Switzerland 0800-558-450
  • Taiwan 00801-044-214
  • Thailand 001-800-442-085
  • Turkey 00800-4463-2090
  • United Arab Emirates 800-0440-084
  • United Kingdom 0800-895078
  • United States (800) 227 6811
If Your County of residence is not in this list, please contact us phone in the UK:
+44 (0) 20 7937 8091 or fax +44 (0)1733-503-670.